Privacy Policy

Our Commitment to Your Privacy

At Horizon Luxe Marana Decks, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website or services. By using our website, you agree to the practices described in this policy.

Information We Collect

We collect information that you provide directly to us, including:

• Contact information such as your name, email address, phone number, and mailing address
• Project details and service requests you submit through our quote forms
• Payment and billing information when you purchase our services
• Communications you send to us, including emails and phone calls
• Photos of your property if you choose to share them with us

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages viewed, and how you interact with our website.

How We Use Your Information

We use the information we collect to:

• Provide and improve our deck building services
• Respond to your inquiries and service requests
• Send you quotes, proposals, and project updates
• Process payments and complete transactions
• Communicate with you about your projects and our services
• Send you marketing communications if you have opted in
• Improve our website and customer experience
• Comply with legal obligations and protect our rights

How We Share Your Information

We do not sell your personal information to third parties. We may share your information with trusted service providers who help us operate our business, such as payment processors, scheduling tools, and email services. These providers are required to protect your information and use it only for the purposes we specify.

We may also share your information when required by law, to protect our rights, or in connection with a business transaction such as a merger or sale of our company.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and remember your preferences. Cookies are small text files stored on your device. You can control cookies through your browser settings, but disabling cookies may affect some website features.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of your data.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Project records and communications may be kept for several years for warranty and legal purposes.

Your Rights and Choices

You have the right to:

• Access and review the personal information we have about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your personal information, subject to legal requirements
• Opt out of marketing communications at any time
• Disable cookies through your browser settings

To exercise these rights, please contact us using the information provided below.

Third-Party Websites

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any website you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Horizon Luxe Marana Decks
12661 N Hester Dr, Marana, AZ 85653
Phone: (520) 523-1342
Email: support@maranadecks.com